Tag: customer service
Business Building By Perioscoping
The Periscope APP has allowed Twitter account holders to do live business broadcasts from interesting places and events. And I do mean interesting! Think of Periscoping as an ADVENTURE. You are our PERSONAL TOUR GUIDE. You are taking your audience into a world they don’t normally get to see… through your eyes. BE INTENTIONAL. KEEP […]
Only Speedy Customers Allowed!
I pulled into this bank and was so appalled to see this sign I had to share it with you. I’m sure Wells Fargo didn’t intentionally mean to hurry you along – but the message they are sending to their customers is, “Don’t spend any longer than an hour with us or we will tow your car.” I […]
Can You Lead a Turnaround?
Could you run a company if the serious threat of bankruptcy were looming? C’mon, it’s much easier for a leader to run a company when business is bright and rosy…but you need to be a leader who can face reality, jump into an unexpected firestorm, and rescue your company from market obliteration. A leader like […]
Who Wins The Job Interview?
Are you ever curious about why some people get hired over others? Me too. Luckily I have a sneaky way to find answers to these kinds of questions. I ask them in plain view of the world! Last month, as I was filling in as the morning drive talk radio host on Denver’s 710AM – […]
Is Your Industry Dying
Recently, I’ve been getting panicked phone calls from smart, successful friends who ask, “I am afraid my industry is dying. How do I survive?” When I hear that I immediately wonder, “Is demand going away for your product? (Like when the automobile replaced the horse drawn carriage). Or is demand still strong for what you […]
YOUR COMPANY ISN’T PERFECT
Our team is frequently hired to advise companies on how to become more relevant. Actually, companies want us to tell them how to be “the MOST relevant” in their industry. This is a challenge because we have yet to come across the 100% perfectly relevant organization. You’d think we had found that perfect company by […]
ARE YOU ABSOLUTELY NECESSARY?
Are you feeling like you don’t matter to your company anymore? Have you recently been passed over for a promotion or a raise? Maybe you’re even afraid your job will be phased out? If you feel that way, you are probably right. But we can help. (That’s why we wrote this book). We want you […]
How to Save Your Business
Michael Burger for The Relevant Report. We think it is crucial for you to stay keenly aware of any shifts in customer buying habits so that you can adjust your business model to stay relevant to the people who give you their money. Today, I’ve got a great example of a small business that did […]
URGENT COMPANIES Ensure Relevance
Short attention spans, ubiquitous Broadband and over 1-Billion smart devices have not only changed the pace of disseminating information, but it has allowed our time-starved society to expect their every desire to be within grasp, “On-Demand.” Ross encourages Leaders to Decide Now, or be Irrelevant Later. Today’s Urgent Company will benefit from executives who can […]
How to Upgrade Your Client Pitch
Hi! Ross Shafer for the Relevant Report, and I am about you make you a rock star at your next sales presentation. Hopefully you have gotten your world-class graphics together…and even more hopeful that you are NOT going to be using a flip chart or white board like the one you see here. Maybe you’ve upgraded […]
Keep In Touch
Stay connected with The Relevant Report