Curriculum Take-Aways

Our team members can deliver LIVE KEYNOTE & BREAKOUT sessions or LIVE VIDEO MODERATED sessions; depending upon your budget. Click the button next to the Session Summary to see the complete description and Take-Aways.

How Will You Stay Relevant?

We all saw globally-recognized brands shrink or die during the recession. Conversely, we witnessed young, nimble companies swoop in to dominate market share. Could that happen to you? Ross dissects the reasons for the staggering success stories—and he pinpoints the warning signs that were ignored by those who failed.

Remaining Relevant (to your customers, clients, current (and future) team members is the ONLY way to substantially grow your organization during an uncertain economy. If you’re relevant, you can take market share away from your competition. But it won’t be easy. We unveil inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, and healthcare. He describes what it will take for your organization to reap incredible rewards during “The Recovery.” Click the button to see the complete description and Take-Aways.



Grab More Market Share

How To Wrangle Market Share From Lazy Competitors. The world’s top economists are predicting a dismal 1-2% average growth through 2015. So, the only way to grow your organization is to take market share away from your ill-equipped, scared, and lazy competitors. Ross can show you how progressive companies are getting 15-25% growth; even when their available market is stagnant or declining. Click the button to see the specific Take-Aways of this Program. Click the button to see the complete description and Take-Aways.

Customer Urgency and Empathy

We live in a a world of On-Demand customers. They can get their TV, music, shopping, and friends all “on demand” 24/7/365. They expect customer “service” to mean customer “Urgency!” They want what they want – when they want it – and how they want it. So, if you don’t deliver at (nearly) Internet Speed, they will consider you substandard, lazy, or that you don’t need the business. Click the button to see the complete description and Take-Aways.

Success Is Your Own Fault

Are you living day-to-day without excitement and purpose? Is your life like a palm leaf blowing wherever the winds of life take you? Have you started to think that your best days are over? Have you brainwashed yourself into believing you are either too old or too ‘set in your ways’ to achieve your dreams? If this sounds like you, then maybe you need to start living a deliberate life.

To quote former Secretary of State, Condoleezza Rice, “A little girl grows up in segregated Birmingham, Alabama. She couldn’t go to movie theaters or restaurants. And even though she couldn’t eat a hamburger at the Woolworth’s lunch counter, her parents had her absolutely convinced that she could be President of the United States if she wanted to. And, the little girl becomes Secretary of State.” Click the button to see the complete description and Take-Aways.

Unconventional Thinking: The Master’s Course

This program explores the tactics used by successful organizations to change their cultural mindsets – to consider embracing ‘the unconventional approach’ to maintain a competitive edge.

1. Contrarian Thinking Can Leverage Opportunities (aka – See What The Experts Can’t) Today, the velocity of competitive adaptation is too swift to settle for conventional solutions. It is incumbent upon us to search for urgent (fresh) ways to re-think our operations. When we allow ourselves to shed “the comfortable,” we often can be the first to re-invent an industry.

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